Amazon Virtual Customer Support Associate Recruitment 2025 – Part-Time Work from Home Jobs in Karnataka
Amazon is hiring for Virtual Customer Support Associates in Karnataka. This is a part-time work-from-home opportunity ideal for those looking to join a global brand with flexible working hours. The application process is online and ongoing until all positions are filled.
Amazon Virtual Customer Support Associate – Job Overview
- Company Name: Amazon
- Post Name: Virtual Customer Support Associate
- Job Type: Part-Time
- Job Location: Karnataka, India (Work from Home)
- Shift Timings: Variable (between 6 am – 11 pm, Sunday to Monday)
- Mode of Application: Online
- Start Date: 9 May 2025
- Last Date to Apply: Ongoing until positions are filled
About the Organization
Amazon is one of the world’s largest e-commerce and technology companies, known for its customer-first philosophy. Its Customer Service team is central to delivering world-class support experiences. As part of this team, you’ll be trained to assist customers effectively across chat, email, and phone – all from the comfort of your home.
Role & Responsibilities
As a Customer Service Associate, you will:
- Respond to customer queries via phone, email, or chat
- Resolve product, order, and payment-related issues
- Deliver consistent and professional customer experiences
- Use internal tools to research and troubleshoot customer problems
This role does not follow a fixed script. Instead, Amazon values your ability to think independently and resolve customer issues with empathy.
Eligibility Criteria
To apply for this position, you must meet the following requirements:
- Minimum age of 18 years
- Must have the right to work in India
- Strong English communication skills (written and oral)
- Prior computer experience is required
- Must be available to work rotating shifts (including nights, weekends, and national holidays)
- Must have a quiet, distraction-free workspace with a desk and chair
- Internet connection must be wired (no Wi-Fi), with a minimum 100MB download / 20MB upload speed
Salary and Benefits
Amazon offers a competitive part-time salary (exact pay varies by candidate experience) along with:
- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle discounts via Amazon Extras
- Expert training and development programs
Selection Process
The selection process includes:
- Online application
- Online assessments (approx. 3 hours)
- Interview (for shortlisted candidates)
You can save your progress during the application and return later.
How to Apply
To apply for the Amazon Work from Home Customer Service Job, follow these steps:
- Visit the official Amazon careers website
- Search for “Virtual Customer Support Associate – Karnataka”
- Click on the job listing and review the requirements
- Complete the application and online assessments
- Submit and wait for further updates from the recruitment team
https://www.amazon.jobs/en/jobs/SF250119046/virtual-customer-support-associate-karnataka-india